At Connections of Florida, we make the process for referring patients to our virtual intensive outpatient program (IOP) as seamless as possible. The virtual IOP offers flexible, comprehensive care for adults who are stepping down from higher levels of treatment or are seeking structured support while living at home.
Getting Started
To start the process of referring a patient to our virtual IOP, you can simply contact the Florida Pod Team by email or phone:
Phone: (800) 555-2247
Email: ConnectionsFL@acadiahealthcare.com
Our team will review the referral, confirm eligibility, and connect with you directly for next steps.
When you reach out to us, please provide the best way for us to contact you, whether by phone or email.
Information Needed
To ensure timely processing, please provide the following details when submitting a referral:
- Patient information: Demographic information and insurance provider/member ID
- Clinical information: Primary concern, current symptoms, treatment history, current medications (including a medication list), medical considerations, initial H&P, and initial psych evaluation
- Supporting documentation (if available): Recent clinical notes or discharge summary, and any applicable consent or release forms
For internal referrals, an Acadia Facility Discharge Summary out of HMS or Best Notes can be sent to cover the necessary information.
What Happens Next
Once your referral is received, you can expect the following:
- The South Pod Referral Team will review clinical and insurance eligibility.
- The admissions team will connect with you or the patient to confirm participation and schedule orientation.
- The patient will begin treatment sessions via the secure Florida Connections virtual platform.
If you have any questions or would like to speak with a member of our team for any reason, please contact us at your convenience.
